Template Variables Reference

Template variables are placeholders that get replaced with real data when an email is sent. They use the {{variable}} syntax and can be used in both the subject line and the email body.

Contact variables

VariableDescriptionExample output
{{contact.first_name}}Contact's first name.Jane
{{contact.last_name}}Contact's last name.Smith
{{contact.name}}Contact's full name.Jane Smith
{{contact.email}}Contact's email address.jane@example.com
{{contact.phone}}Contact's phone number.+1-555-0101

Company variables

VariableDescriptionExample output
{{company.name}}Company name.Acme Corp
{{company.email}}Company email.info@acme.com
{{company.phone}}Company phone.+1-555-0200
{{company.website}}Company website URL.https://acme.com

Usage tips

  • Fallback behavior — If a variable has no value for a contact (e.g., the contact has no company), the variable is replaced with an empty string. Plan your wording so the sentence still reads naturally.
  • Subject line variables — Using {{contact.first_name}} in the subject line (e.g., “Hi {{contact.first_name}}, quick follow-up”) increases open rates.
  • Exact syntax — Variables are case-sensitive and must match exactly. Use the table above as reference.

Full example

Subject line:

Hi {{contact.first_name}}, a note from our team

Body:

Hi {{contact.first_name}}, I wanted to reach out because I noticed {{company.name}} is growing quickly in your space. We help teams like yours manage their sales pipeline and build stronger relationships. I would love to share how. Would you be open to a 15-minute call this week? Best, [Your Name]

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